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Teenagers and Young Adults

Confidentiality

Many parents and young people do talk about health care problems together, but many do find it very difficult, especially when this may be of a personal nature such as contraception or sexual health, depression or drug problems. Asking your Doctor for help and advice can be very reassuring, and can help relieve the stress you may be feeling in thinking about such issues.

You are very welcome to bring a friend, parent or partner with you to your appointment for support.

Even if you are under 16 years of age, information about you remains confidential, just as it would for an adult. If you seek advice for any problem, from a common complaint to something more personal, your Doctor or Nurse will not tell anyone else what has been discussed.

Exceptions

In exceptional circumstances, the Doctor may believe that keeping a secret puts either you as the patient or someone else at risk of harm. For example, if he/she suspects you were being seriously hurt in some way and may wish to involve other Health Care Professionals in helping you. Of course, this would not be passed without first discussing this option with you.

Sexual Health

The surgery provides advice about contraception, emergency contraception and sexual health services.

Information and Advice

Off the record offer free listening support and counselling services for children and young people aged 10 -25.

 They have recently launched a pilot telephone helpline for young people aged 10-25 as an addition to their existing face to face services. All calls are free from UK landline and mobile networks – 0300 3033661.  The helpline is open three evenings per week, Monday and Wednesday 5pm-8pm and Friday 4pm-7pm.  The phone line is staffed by a team of experienced counsellors  The helpline also has the option to leave voicemail messages if there is no one available to answer a call. This is available 24/7.

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